You might be surprised to know that when some folks ask for books at my library, there are times when they only remember the color of the cover and not the title. I’m sure the reasons for this vary widely.
I’m simply more interested in the ‘value equation’. ~ What can I learn from this extremely common customer service experience.
As it turns out, there are times when folks want books based specifically on the color of the cover. In fact, Hollywood CA is home to at least one “studio prop store” where set designers and prop masters can buy racks of books, sorted by shape, size and yes: color.
Now consider “home décor”. It seems reasonable that home designers and interior decorators might also benefit from a similarly organized point of purchase display.
If your library accepts book donations and routinely offers up ‘Friends of the Library’ book sales, you might suggest they consider setting up a specialty section, just like this one. I’m willing to bet that any number of donated items appearing to have no useful purpose but might easily be ‘re-positioned’ under the banner “Inspired Design”.
Are you getting the most from your patron interactions?
Are you really hearing what patrons are telling you?
Many times, opportunities for success can be found in unlikely places. But you must know where to look. And be willing to look for uncommon solutions to everyday problems.