{"id":188,"date":"2022-02-07T16:08:42","date_gmt":"2022-02-07T21:08:42","guid":{"rendered":"https:\/\/saveyourbreath.org\/?p=188"},"modified":"2023-10-10T10:42:35","modified_gmt":"2023-10-10T15:42:35","slug":"the-customer-service-personality","status":"publish","type":"post","link":"https:\/\/saveyourbreath.org\/?p=188","title":{"rendered":"The Customer Service Personality"},"content":{"rendered":"
\"I
I Feel Your Pain.<\/figcaption><\/figure>\n

We’ve all been there.\u00a0 Standing in line, waiting our turn.\u00a0 You ask for help and the only employee in sight frowns and says “I’ll\u00a0 be right with you”.
\nOr you have to repeatedly explain the same problem to multiple customer service reps before anyone offers some help.\u00a0 These customer service failures happen all the time and they’re completely avoidable.<\/p>\n

 <\/p>\n

Customer service isn’t about making the best of a bad situation (even though that’s how many customer service reps are trained). It’s about human relations. It’s about relating to people on a personal level, even when you’re busy, frustrated, or under pressure yourself.<\/p>\n

So, how do you get there? How do you train yourself and others to manage their emotions and provide great service? Turns out, there are a few tricks to the trade. After many, many years of providing high-level technical support to everyone from CEOs to senior citizens, I’m happy to share a few hard-earned life lessons to help you be happier and more successful in the customer service role:<\/p>\n

\"Storytime\"
Lifelong Learning Start Early<\/figcaption><\/figure>\n